Erica Williams is a certified professional coder with nearly a decade of expertise in billing and revenue cycle management. She has supported healthcare providers across ABA, speech therapy, occupational therapy, physical therapy, and home care, helping them streamline operations, stay compliant, and improve collections. As Director of Operations at Bounce Back Financial™, Erica oversees billing workflows with precision, ensuring accuracy, efficiency, and transparency. 

Her career highlights include leading billing teams, navigating payer requirements, and reducing denials through proactive processes. Known for her detail-oriented and compassionate approach, Erica transforms billing challenges into seamless systems, giving clinic owners the freedom to focus on patient care while building financial confidence.